Luella Pink Zip Top Saddle Bag

I have no complaints about the service from country collection. Would and will shop with them in the future.

First time I have ordered from Country Collection. Extremely pleased with their products and service. Ordering online was without complications and order came very quickly. Will definitely use them again.

I found the descriptions of the items very clear and useful. It was easy to order and particularly appreciate the ability to easily return which is useful if you need to purchase two sizes to find the item which fits you. Thank you.

I am delighted with this skirt Good quality material Looks very smart. Quick efficient service as well.

Ordering was easy. I would like a better choice of sizes in tops rather than just M for medium etc. An overlap of sizes would be better ie 12/14 then 14/16 etc. I ordered a pack of towels which were on back order. They have arrived and I had emails to keep me informed.Prior to that a jersey top, ordered with the towels, came within a few days by Royal Mail. A previous order of a nightie was good value and the size was spot on.

The items I bought are lovely, beautiful colours, but I think I am lucky to have them. The bag they came in was totally split open on one side and how everything stayed in, I have no idea. The opposite side of the bag had been sellotaped - maybe a stronger bag might be the answer? I really think I was lucky this time.

Very easy to negotiate the website and placing an order is very straightforward with multiple payment options. Goods are always delivered swiftly and well packaged. If a refund is needed, returning is easy. My only concern is that very occasionally my refund is issued via a cheque . Unfortunately I am not always able to use the scan option and therefore have to visit my bank to pay in.

Country Collection clothes are well made and very good quality. The customer service is good, although the delivery delay can be frustrating when advertised goods are out of stock . I value the free returns service.

I would like to confirm that the Selkirk skirt is a good quality and sized 16 fits like a glove. Thank you

I find looking at all the prints in the catalogue exhausting but love the plain generously cut and choice of length products