Service and Product Reviews
Welcome to Country Collection customer review page. We strive to be one of the best home shopping catalogues and best clothing websites in the UK. Here you'll find authentic feedback and opinions from our valued customers regarding both our exceptional products and outstanding service. We believe in transparency and trust, which is why we encourage our customers to share their experiences openly.
"Prompt"
"Prompt"
"Cardigan warm and attractive "
"I ordered four turtle neck jumpers but I received three turtle necks and one polo neck. I returned the polo neck deep pink one and requested an exchange. I’ve heard nothing after ten days. I have ‘proof of posting’ from my post office so I hope the parcel arrives soon."
"Thank you for making the returns process easy and for the rapid repayment to my credit card."
"Very pleased with the order. Prompt, reliable delivery. It was very useful to have finished measurements (including sleeve length) in the information. Excellent service."
"Easy to order and arrived in good time"
"Everything was first class"
"Good service. Great garment"
"Arrive quickly, well packed"
"An excellent company with which to deal. I have never had a problem. It is my ‘go to’ company for Merino wool."
"Well satisfied with first order"
"Very quick on delivery, but I think the website needs imroving."
"Ordering was a little convoluted trying to find the items required but simplification probably not feasible. Also initially difficult to track delivery on Post Office App etc. Neither of these comments would stop us ordering again when appropriate."
"excellent product"
"No complaints "
"Excellent product and service"
"My skirt was perfect thank you."
"Great communication throughout from point of sale to delivery. Items securely and sustainably packed"
"Very pleased but the cowl is tighter than I had expected"
"Wanted for Christmas present, unable to comment. Arrived as promised and in Christmas wrapping. Thank you"
Review Date: 05 December 2024
" fits perfectly "
Review Date: 05 December 2024
"Good quality. Well fitted. Size as stated. Lovely texture. Would recommend, or the wife says so. "
Review Date: 04 December 2024
"Exchanged from a medium to small and its perfect.PW"
Review Date: 02 December 2024
"Lovely colour. Perfect fit and so comfortable to wear. I also ordered a white one which is perfect."
Review Date: 05 December 2024
"Lovely soft and pretty material"
Review Date: 02 December 2024
"Excellent quality fabric offering the extra warmth ideal for this season."
Review Date: 02 December 2024
"Delighted with my trousers. A good fit and warm"
Review Date: 29 November 2024
"I always struggle to find a flattering fit dress but this one was perfect. I am so pleased with it. I would love to see more styles like the Loki dress; I cannot wear anything gathered at the waist so this is why I love its style."
Review Date: 22 November 2024
"A basic, useful black dress. Quite a loose, comfortable style, but smart, when 'dressed up'. It is a pity the neck opening does not have a small zip in the shoulder seam, or hidden hooks. The neck opening is just about sufficient. It does not fit with the generally relaxed style. Good dress, however, to have in the wardrobe; will be versatile."
Review Date: 23 October 2024
"Very pleased with the order. Delivery was on time. Very useful to have the finished measurements (including sleeve length) included with the information. Excellent service."
Review Date: 04 December 2024
"I have no complaints but had to return it as the fir wasn’t quite right for me"
Review Date: 03 December 2024
"Feels lovely & looks smart, but currently mild & wet outside; 3 are presents for when the cold spell returns!"
Review Date: 05 December 2024
"I bought two of these in green, one as a gift for someone. The after sale communication was great throughout. I am really pleased with the Snood, the quality is superb and so is the colour. It is such a useful accessory, I will wear it often. The sale price made it incredible value for money too."
Review Date: 02 December 2024