Service and Product Reviews
Welcome to Country Collection customer review page. We strive to be one of the best home shopping catalogues and best clothing websites in the UK. Here you'll find authentic feedback and opinions from our valued customers regarding both our exceptional products and outstanding service. We believe in transparency and trust, which is why we encourage our customers to share their experiences openly.
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Felicity Jordan
"Great quality and swift delivery. "
Date Reviewed: 10 September 2025
We’re happy to know the delivery met your expectations. Thank you for your review! Chloe
Country Collection
Felicity Jordan
"Great quality and swift delivery. "
2025-09-10
Marjorie Day
"Ordering is straightforward and simple and you are kept informed every step on the way. Returns are simple to make and refunds are done quickly "
Date Reviewed: 09 September 2025
Thank you for your kind review, I am pleased the order process is easy for you and that returns are simple. Chloe
Country Collection
Marjorie Day
"Ordering is straightforward and simple and you are kept informed every step on the way. Returns are simple to make and refunds are done quickly "
2025-09-09
Diana Forder
"Sadly slippers and shoes usually catalogued as size 8 are really only equivalent to a 7.5 English size. Otherwise speedy delivery and general service very good."
Date Reviewed: 09 September 2025
We’re happy to know the delivery met your expectations. I am sorry the slippers were unsuitable for you. Thank you for your review! Chloe
Country Collection
Diana Forder
"Sadly slippers and shoes usually catalogued as size 8 are really only equivalent to a 7.5 English size. Otherwise speedy delivery and general service very good."
2025-09-09
June timpson
"Good choice of items. Speedy delivery."
Date Reviewed: 08 September 2025
We’re happy to know the delivery met your expectations. Thank you for your review! Chloe
Country Collection
June timpson
"Good choice of items. Speedy delivery."
2025-09-08
Gillian Machin
"Quick, easy and efficient. No problems at all."
Date Reviewed: 08 September 2025
We are thrilled to hear you received quick and efficient service from us! Thank you for taking the time to leave your feedback.Chloe
Country Collection
Gillian Machin
"Quick, easy and efficient. No problems at all."
2025-09-08
Joan Johnstone
"excellent"
Date Reviewed: 08 September 2025
We are thrilled to hear you received excellent service from us! Thank you for taking the time to leave your feedback. Chloe
Country Collection
Joan Johnstone
"excellent"
2025-09-08
Ann Blair
"Excellent product and very quick delivery"
Date Reviewed: 08 September 2025
We’re happy to know the delivery met your expectations. Thank you for your review! Chloe
Country Collection
Ann Blair
"Excellent product and very quick delivery"
2025-09-08
Annette Johnson
"Well fitting excellent quality trousers prompt delivery"
Date Reviewed: 08 September 2025
We’re happy to know the delivery met your expectations. Thank you for your review! Rebecca
Country Collection
Annette Johnson
"Well fitting excellent quality trousers prompt delivery"
2025-09-08
Diana Farn
"Good value for money. Sometimes the colours are not like those shown in the brochure - know it is difficult to be precise."
Date Reviewed: 08 September 2025
Thank you for your review, I will pass your comments onto the relevant department. Chloe
Country Collection
Diana Farn
"Good value for money. Sometimes the colours are not like those shown in the brochure - know it is difficult to be precise."
2025-09-08
Mrs young
"Always had good experience with this company. Like the packaging & returns label enclosed, NO faffing with email &printing."
Date Reviewed: 06 September 2025
Thank you for your review, I am pleased you have had a good experience with us. Chloe
Country Collection
Mrs young
"Always had good experience with this company. Like the packaging & returns label enclosed, NO faffing with email &printing."
2025-09-06
Jennifer Darling
"Items match catalogue and online really well. Always well packaged."
Date Reviewed: 06 September 2025
Thank you for your review, I am pleased the items were as shown and packaged well. Chloe
Country Collection
Jennifer Darling
"Items match catalogue and online really well. Always well packaged."
2025-09-06
Brenda Stephenson
"Every time I use the website I have to learn to navigate it again - it's not always clear to me how to keep shopping after following a thread I received in an email. But otherwise everything went smoothly and I had no other difficulties."
Date Reviewed: 05 September 2025
I am sorry you had some difficulty using our website, I have passed your comments on. Chloe
Country Collection
Brenda Stephenson
"Every time I use the website I have to learn to navigate it again - it's not always clear to me how to keep shopping after following a thread I received in an email. But otherwise everything went smoothly and I had no other difficulties."
2025-09-05
Delyse Ray
"Amazing company to deal with. Everything a good experience."
Date Reviewed: 05 September 2025
Thank you for your review, I am pleased you have had a good experience with us! Rebecca
Country Collection
Delyse Ray
"Amazing company to deal with. Everything a good experience."
2025-09-05
Susan Priestley
"Goods sent ver quickly and good quality "
Date Reviewed: 03 September 2025
We’re happy to know the delivery met your expectations. Thank you for your review! Chloe
Country Collection
Susan Priestley
"Goods sent ver quickly and good quality "
2025-09-03
Jacqueline
"Arrived in good time..pleased with my purchase and the company are easy to deal with..the process was straight forward"
Date Reviewed: 03 September 2025
Thank you for your kind review, I am pleased everything went smoothly. Chloe
Country Collection
Jacqueline
"Arrived in good time..pleased with my purchase and the company are easy to deal with..the process was straight forward"
2025-09-03
Jill Cronshaw
"No problems - can't give 5 star rating for a pair of socks!"
Date Reviewed: 03 September 2025
We are glad to hear you had a smooth experience with us. Chloe
Country Collection
Jill Cronshaw
"No problems - can't give 5 star rating for a pair of socks!"
2025-09-03
Heather Roche
"Ordering is easy and delivery is always good. Only complaint is the difference I sizing on similar items."
Date Reviewed: 03 September 2025
We’re happy to know the delivery met your expectations and that ordering online is easy for you. I will pass your comments on in regards to sizing. Thank you for your review! Rebecca
Country Collection
Heather Roche
"Ordering is easy and delivery is always good. Only complaint is the difference I sizing on similar items."
2025-09-03
Carole Screaton
"Easy to order and fast delivery well worth ordering when you are offering free delivery"
Date Reviewed: 02 September 2025
We’re happy to know the delivery met your expectations and the order process was easy for you. Thank you for your review! Chloe
Country Collection
Carole Screaton
"Easy to order and fast delivery well worth ordering when you are offering free delivery"
2025-09-02
Gwyneth Edwards
"All good"
Date Reviewed: 02 September 2025
Thank you for your kind 5* review. Chloe
Country Collection
Gwyneth Edwards
"All good"
2025-09-02
Margaret
"Must be happy. Have been shopping with you for 25-30 years!"
Date Reviewed: 02 September 2025
Thank you for coming back — we truly value your continued support! Rebecca
Country Collection
Margaret
"Must be happy. Have been shopping with you for 25-30 years!"
2025-09-02
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Sort by:
"Excellent fit wise and colour wise"
Review Date: 10 September 2025
We are thrilled to hear the fit is perfect for you and you like the colour. We do appreciate you taking the time to leave your feedback. Chloe
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Merino Wool Cowl Neck Jumper
5
1
"I have only tried it on so far so can’t comment on its wearability. It seems good quality "
Review Date: 09 September 2025
We are thrilled to hear you love the quality of the jumper, thank you for taking the time to leave your feedback! Chloe
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Lambswool Cable Crew Neck Jumper
5
1
"Excellent product and delivery time was first class"
Review Date: 08 September 2025
We’re happy to know the delivery met your expectations. Thank you for your review! Chloe
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Easycare Short Sleeve Plain Polycotton Shirts
5
2
"Darker colour than i expected, rather too full skirt and material very "stiff" not creating good shape."
Review Date: 08 September 2025
I am sorry the material and colour was not up to your expectations, please feel free to return this back to us and we can refund or exchange this for you. Chloe
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Needlecord Skirt
5
1
"Again, I have only tried it on but it looks good "
Review Date: 09 September 2025
We’re so glad to hear you enjoyed your purchase — thank you for your support! Rebecca
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Kathy Pure Cotton Top
5
1
"Lovely feel and fit."
Review Date: 08 September 2025
We are thrilled to hear the fit is perfect for you! We do appreciate you taking the time to leave your feedback. Chloe
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Silky Cotton Crew Neck Top
5
1
"Arrived promptly , good fit and quality"
Review Date: 09 September 2025
We are thrilled to hear the fit and quality is up to your expectations! We do appreciate you taking the time to leave your feedback. Chloe
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Blackwatch Double Layer Trousers
5
1
"Lovely colour but didn’t like the feel of the material and they were shirt in the body with made them uncomfortable when trying on. First time not been happy with something"
Review Date: 09 September 2025
I am sorry the material and size was not up to your expectations, please feel free to return this back to us and we can refund or exchange this for you. Chloe
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Sandown Pull On Trousers
5
1
"Am returning to exchange for smaller size."
Review Date: 28 August 2025
Thank you for taking the time to leave us a review, we can change these for you as soon as we receive these back. Chloe
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Maria Patterned Pull On Long Sleeve Dress
4
1
"This is a lovely dress - unfortunately I had to return it as the sizing was wrong for me. Fine on the shoulders and bust but not big enough on the hips. The next size up would have been too big on the top half! "
Review Date: 06 August 2025
I am very sorry to hear the size was unsuitable for you, we have passed your feedback onto the relevant department. Please feel free to use our free returns label and send this back for a refund or an exchange.
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Jardino Patterned Square Neck Pull On Dress
5
1
"Good fit like the briefs I used to have from M&S. The fabric is very good quality, breathable and soft"
Review Date: 10 September 2025
We are thrilled to hear you love the quality of the briefs, thank you for taking the time to leave your feedback! Rebecca
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Vedonis Seamless Briefs (2 pack)
5
1
"Another excellent addition to my wardrobe."
Review Date: 05 August 2025
We’re so glad to hear you enjoyed your purchase — thank you for your support! Chloe
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Izzie Fleece Zip Leisure Cardigan
5
2
"Very pleased with my purchase. Great look, quality, fit and a lovely colour. As always your clothes are of a high quality and value. Some of my chino skirts are very old but still look good! Thank you. "
Review Date: 10 September 2025
We’re so glad to hear you enjoyed your purchase — thank you for your support and kind comments! Chloe
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Winifred Quilted Coat
5
1
"Just as described and nice comfortable style. I would really like it to be a bit longer as I am 5'7'' but it looks OK. "
Review Date: 05 September 2025
We’re so glad to hear you enjoyed your purchase — thank you for your support! I will pass on your comments in regards to the length. Chloe
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Rosemary Red Showerproof Coat
5
1
"Was exactly as wanted! Can't give excellent for socks!"
Review Date: 03 September 2025
Thank you for taking the time to leave us a review, we are pleased these are exactly what you wanted. Chloe
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Ladies Diabetic Cotton Sock
5
1
"Very pretty - wearable with blouses or dresses. A little bit shorter than I would have liked, but easy to extend."
Review Date: 02 September 2025
Thanks for your suggestions — we’ll take them on board as we work to improve. Chloe
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Beatrice Gold Effect Beaded Ladies Necklace
4
1
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