Ladies Merino Wool Waistcoat Topaz

Easy to place order and swift delivery unfortunately this time item was not suitable easy to return via post office awaiting confirmation of receipt and payment return

This is an excellent fit, a beautiful colour and delivery was quick once my order was in. It is a birthday present from my husband (who likes it too)

I am delighted with this skirt Good quality material Looks very smart. Quick efficient service as well.

Shopping at country collection was easy service was excellent and also the return and refund was also very quick.

I have just done this but here it is again. I have had these slippers before and have always been very satisfied with them. The new ones didn't disappoint - very warm and comfortable. Very quickly dispatched too.

everything arrived as ordered and neatly packed. A reliable service so long as Royal Mail do their part too.

I find looking at all the prints in the catalogue exhausting but love the plain generously cut and choice of length products

colour was as expected, delivery was speedy, however I thought the packaging was wastefully over-sized.

The items I bought are lovely, beautiful colours, but I think I am lucky to have them. The bag they came in was totally split open on one side and how everything stayed in, I have no idea. The opposite side of the bag had been sellotaped - maybe a stronger bag might be the answer? I really think I was lucky this time.

Very easy to negotiate the website and placing an order is very straightforward with multiple payment options. Goods are always delivered swiftly and well packaged. If a refund is needed, returning is easy. My only concern is that very occasionally my refund is issued via a cheque . Unfortunately I am not always able to use the scan option and therefore have to visit my bank to pay in.