Merino Sage Waistcoat

I bought a skirt for my mother who needed an elasticated waisted skirt. This came very promptly. The colour and fit are perfect and she is very happy and now looking at the catalogue for more purchases!

Excellent choice of goods. Pleased with them keeping me informed about the unavailable item and my options to alter the order.

Easy to order on the website. The walking shoe size I ordered weren't available but it stated there would be a wait. Customer service contacted me to say there was a delay in delivery which was very helpful.

This is an excellent fit, a beautiful colour and delivery was quick once my order was in. It is a birthday present from my husband (who likes it too)

everything arrived as ordered and neatly packed. A reliable service so long as Royal Mail do their part too.

I have no complaints about the service from country collection. Would and will shop with them in the future.

First time I have ordered from Country Collection. Extremely pleased with their products and service. Ordering online was without complications and order came very quickly. Will definitely use them again.

For an oldie I did have problems at first, but a kind neighbour came and sorted it for me. I hope next time I order that I will find it easy.

Ordering was easy. I would like a better choice of sizes in tops rather than just M for medium etc. An overlap of sizes would be better ie 12/14 then 14/16 etc. I ordered a pack of towels which were on back order. They have arrived and I had emails to keep me informed.Prior to that a jersey top, ordered with the towels, came within a few days by Royal Mail. A previous order of a nightie was good value and the size was spot on.

Very easy to negotiate the website and placing an order is very straightforward with multiple payment options. Goods are always delivered swiftly and well packaged. If a refund is needed, returning is easy. My only concern is that very occasionally my refund is issued via a cheque . Unfortunately I am not always able to use the scan option and therefore have to visit my bank to pay in.